Holiday Ordering

At Lady M, our goal is to provide a seamless, luxury and stress-free experience for every occasion. As always, it’s in the details.

Illustration Holiday Scene at Lady M Boutique

Online Shipping

How It Works

  1. 1

    Ship

    Lady M cakes are conveniently shipped to your doorstep frozen to ensure the integrity and quality of our cakes are maintained.

  2. 2

    Store

    Cakes can remain frozen forup to two months, so you can order early and store the cakesin your freezer.

  3. 3

    Enjoy

    Please allow a minimum of 12 hours for your cake(s) to defrost in your refrigerator and consume within 48 hours.

For more details and instructions, please visit our instructions page.

Shipping Deadlines

Thanksgiving

Standard Shipping

Order by 10am local time Nov 18

Priority Shipping

Order by 10am ET Nov 23

Next Day Shipping

Order by 3pm ET Nov 25

Unavailable

No delivery Nov 27-28
and Dec 2

Christmas

Standard Shipping

Order by 10am local time Dec 16

Priority Shipping

Order by 10am ET Dec 21

Next Day Shipping

Order by 3pm ET Dec 22

Unavailable

No delivery Dec 25-26

New Years

Standard Shipping

Order by 10am local time Dec 16

Priority Shipping

Order by 10am ET Dec 29

Next Day Shipping

Order by 3pm ET Dec 29

Unavailable

No delivery Jan 1-2
and Jan 6

*Please note: Delivery dates are not guaranteed by our shipping providers. Delays may occur during the busy holiday season, so we encourage you to plan accordingly and order early.

Have more questions? See our FAQ’s below.

Shop Our Shippable Cakes

Reserve For Pick-Up

How It Works

  1. 1

    Shop

    Select cakes are available in Lady M Boutiques—see our latest selections here.

  2. 2

    Reserve

    Reserve your cake up to 30 days in advance. Select a pick-up date as close as possible to each respective holiday.

  3. 3

    Enjoy

    Our cakes can stay refrigerated for 2–3 days after pick-up but are best enjoyed within 1–2 days for maximum freshness.

Not sure if you live near a Lady M Boutique? Click here to see a list of Boutiques.

Reserve & Pick-Up Deadlines

Thanksgiving

Preorder for pick-up before

Before 12pm local time November 25

Christmas

Preorder for pick-up before

Before 12pm local time December 23

New Years

Preorder for pick-up before

Before 12pm local time December 30

Shop All Cakes Now

Walk-In Service

How It Works

Although we highly recommend reserving your holiday cakes for pick up to ensure you get the exact cake you are looking for, all of our boutiques will be available for walk-in service as well.

Please note that our boutique hours and offerings will vary during the holiday season.

See Holiday Boutique Hours

Frequently Asked Holiday Questions

Is there a way to request a delivery window or specific delivery time?

Typical FedEx delivery hours are 8am to 8pm, Monday–Friday. The tracking number will show the estimated delivery time and date, which is subject to change as the driver is in transit. If you receive a message stating your package will be delivered by end of day, it should arrive before 8pm; however, during peak times such as the holiday season, deliveries may occur as late as 11pm. Please note we have no control over the times received once the order is in transit, so it is best to make sure your order arrives ahead of time for your event.

How can I ensure my holiday gift will arrive before my event?

We recommend choosing a delivery date that is two to five business days from the date of your event. The cake can be kept frozen until ready to defrost.

Will FedEx call me upon delivery?

FedEx will only contact the recipient phone number on file if there is a delay with the order while in transit. We recommend monitoring the tracking link provided for the most up-to-date delivery status.

Do you offer gift wrapping or special packaging for holiday orders?

All Lady M cakes will be shipped in our signature navy blue insulated bag, which is reusable, along with a complimentary Lady M plastic cake knife. Our Bon Bons come readily packaged for gifting.

Are there any discounts for bulk holiday orders?

Planning on ordering 20+ gift sets? You can request a quote via hello@ladym.com. If planning a corporate order, please submit your request through https://www.ladym.com/corporate.

Can I send to different addresses in one order?

We can only ship to one address per order.

I’m sending this as a gift. Will it include a receipt?

All orders will ship out with a gift invoice, so no need to worry if you want your order to be a surprise or do not want to have the billing information and prices shown. We do recommend adding a message card to your order and including your name so the recipient knows who it is from.

My order shows it is delayed! What should I do?

Our Bon Bons are shelf stable and we package our cakes with enough dry ice to last in transit in case of a delay. That said, we still recommend you contact us immediately via phone (212.452.2222), chat, or email us at hello@ladym.com with your order number so we can promptly assist you if you have any inquiries or concerns with your order.

I missed the shipping deadline! Do you offer any last minute holiday gifts?

We offer a selection of whole cakes and Bon Bons available for pick-up at our boutiques. Please place your order at least two days in advance before 12pm. local time. Click here to view our full selection.

For more information, please visit our FAQ page.